Elstree Home Care is a CQC regulated company and it provides a variety of support and care services which can be delivered from just one hour to 24 hours per day, 7 days a week. Our services are customized to a client’s assessed needs. After the assessment we prepare a care plan which is followed by our professional carers when delivering your care.
Our staff will assist you to maintain your independence and to remain in the comfort of your own home. All our staff are fully trained, and DBS checked. Our carers do not rush, and we are very alert in our duty of care to you. We are keen to always go the extra mile for all our clients.
The services we provide include, hourly care, Live in care, night care and general domestic assistance.
We are regulated by Care Quality Commission (CQC) and our staff follow the guidelines and requirements of the regulator.
We at Elstree Home Care would like to lay a
great foundation for care and leave a ‘Legacy of Compassion and Excellence’ which will make a positive difference in the lives of our Clients and their families. We have got a professional dress code which involves a uniform and where a client want us to provide the service discreetly, we don’t wear a uniform.
We use technology to enhance the care we provide. Our carers use secure applications to log in and out of a visit. They can also communicate to the central office using the app on their phone about the care they are providing to our clients in an unobtrusive but innovative way.
Our services include a range of provision to Service Users who demonstrate community care support needs. This includes support with personal care, continence management, moving & handling and positioning, medication management and skin care, meal preparation, signposting to other services where appropriate and support for carers.
Mission and Vision
We aim to provide specialist, bespoke care support packages for people in their own homes. Our objective is to reduce loneliness, promote enablement, healthy living and healthy lifestyles and active ageing for people in our care and to deliver positive outcomes for everyone we collaborate with.
At Elstree Home Care our aims are:
To focus on service users.
We aim to provide personal care and support in ways which have positive outcomes for service users and promote their active participation. Our client’s dignity and respect will be observed at all times.
To ensure that we are fit for our purpose.
We review our operations constantly to ensure that we are successfully achieving our stated aims and purposes. We welcome feedback from our service users and their relatives.
To work for the comprehensive welfare of our service users.
Each Client’s care package will aim to contribute to their overall personal and healthcare needs and preferences. We will work with other professionals to achieve this.
To employ a quality workforce.
Standards for our managers and staff are based on the national occupational standards of the care industry set by the National Training Organization.
To provide quality services.
Elstree Home Care Ltd is whole-heartedly committed to providing top quality services and to continuous improvement in the level of the care we offer. This domiciliary care service is investing in continuous training and technologies to improve service delivery.
To meet assessed needs.
Before we provide services, we will ensure that potential service user’s needs and preferences are thoroughly assessed. Needs will be re-assessed as frequently as necessary, and that the care and support provided should have the flexibility to respond to changing requirements.
Working with families.
We intend to work with clients with supportive living needs and their families by promoting positive communication to inform, reassure and engage with them and their families and to develop collaborative relationships and build trust with families.
